Pricing + Payment Policy
Payment Accepted: We accept all major credit cards and payment methods and Paypal for online orders, Cash, money order, and check are honored for in-store pickup.
Payment Terms: Payment is due upon order for all purchases made online. For purchases placed in-store, payment is due upon receipt of order.
Pricing: Prices are listed in US dollars unless otherwise noted.
Taxes and Fees: Pricing does not include VAT, customs fees, or other taxes. Sales tax is assessed to California, USA purchases.
Shipping Locations: We ship worldwide except to US sanctioned countries, generally through US Postal Service.
Processing: Items are shipped when available, generally within two weeks of order. Refer to the Delivery information on the item for estimated time to ship.
Tracking: Once your order has been shipped, you will receive an email confirmation with tracking information.
Shipping Dates: Shipments are made Monday through Friday, excluding US holidays.
Delivery Time: From time of shipping notice, most US-destined purchases are shipped using USPS Priority Mail with delivery within four days of shipping. International shipments may take up to four weeks to arrive. We make no warranty about the timeliness of delivery once shipped.
Customs and Duty Fees: International shipments are generally subjected to additional charges for customs and duties. We do not collect the customs and duty fees.
In-Store Pickup: We also allow in-store pickup from our Southern California shop. Erica Waddell is located in lovely Old Torrance, surrounded by other superb boutiques and restaurants and just three miles from Hollywood Riviera and the best beach in LA. Contact us before buying for in-store pickup options. Our mailing address is here: LINK.
Refunds and Exchanges
Unless product does not arrive as described due to cancellation, damage due to seller negligence, or undeliverable item, exchanges only are permitted. Information on measurements and photographs is provided for fit purposes. Please contact us if you have any questions on fit.
Neither exchanges nor refunds will be honored without contacting EricaWaddellClothing.com first and discussing the issue. EricaWaddellClothing.com will then advise on the acceptable resolution. Contact with EricaWaddellClothing must be made immediately upon receipt of delivery or one week thereafter.
All items eligible for return or exchange must be received in original, unworn, saleable condition before return or exchange is to be honored. Preparation and shipping of replacement item cannot be expedited. EricaWaddellClothing.com will alert buyer of estimated and actual shipping date for exchange, with no warranty for delivery date.
Customized orders are final.
Erica Waddell makes every effort to accurately describe materials used and final construction measurements. In some cases, fabric content, origin, and care instructions are not provided for the materials used due to supplier negligence. We make efforts to research materials and accurately convey information to you.
500 Terry Francois Street,
San Francisco, CA 94158
Monday - Friday: 11.00 - 18.30
Saturday: 11.00 - 17.00
Sunday: 12.30 - 16.30